Get in touch

We welcome all general inquiries, order status updates, and product information requests from our customers. Please find our legal identification and direct contact channels set out below.

Customer Support & Support Operating Hours
For the fastest resolution regarding your orders, product inquiries, or general communications, please contact our support team via email:

Customer Support Email: auditor@rollandlawn.com

Phone: +49221597850

Company: TUNA FOOD GmbH

Address: Richard-Byrd-Str. 14, 50829, Cologne

Support Service Hours: Monday to Friday, 09:00 – 17:00 (CET)

Customer Notice: Our team actively monitors incoming requests during business hours. If you contact us outside of these hours, during weekends, or over official public holidays, please leave a detailed message along with your order details. We endeavor to respond to all inquiries within 24 hours on standard business days.

Corporate Identity & Commercial Information
In compliance with mandatory European commercial regulations and standard disclosure requirements, our registered legal and operational details are provided below:

Email Contact: auditor@rollandlawn.com

Communication & Service Guidelines
To assist our support desk in handling your request efficiently, please ensure that any email communication includes your full name, order reference number (if applicable), and a clear outline of your inquiry. All communications submitted through our contact channels are processed in line with applicable European data privacy standards.